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  • Missing transaction from my wallet

    If you are missing a transaction/donation, consider the following questi...

  • What is Earthmark?

    Earthmark is simplifying sustainability for consumers by providing a simple ...

  • How do you work out what my activity represents?

    A 2016 research paper published in Novembers issue of Science Magazine, foun...

  • How do I find out more about where my donations are going?

    We work with Ecologi to ensure all reforestation and carbon projects are vet...

  • I got a new number, how do I move my balances over?

    If you have recently changed numbers and want to keep your account, you will...

  • I logged in but I can't see any of my transactions

    Please email hello@kindredteam.com with your mobile number and we will inves...

  • Why are you asking for my mobile number?

    We use this to create an account for you and verify you are who you say you ...

  • How do I opt out of marketing?

    Simply email hello@kindredteam.com with the mobile number you want to opt ou...

  • Pending Kindred donation

    Kindred transactions post as pending in your Account Overview within 2-14 d...

  • Getting in touch

    We are always happy to receive your questions, queries and ideas. Please Co...

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