Pending donation
Transactions post as 'pending' in your Account Overview within 2-14 days of your purchase.
Transactions remain pending for 60 days, on average, while the merchant confirms your purchase and verifies that items from your order haven’t been returned or refunded. If you do return part of your purchase, no worries- the amount of Kindred donation you earn will automatically adjust accordingly.
These pending periods are determined by the merchant. Once the merchant confirms the purchase (after the return window has ended or in the case of a travel reservation, when the stay is completed) your donation will be cleared into your account.
Still stuck? Contact us
Did you find it helpful?
Yes
No
Can you please tell us how we can improve this article?
More articles in O2 Specific FAQ's